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17 Types of Link Spam to Avoid

Posted by Carson Ward

If the last few months of ranking changes have shown me anything, it's that poorly executed link building strategy that many of us call white hat can be more dangerous than black-hat strategies like buying links. As a result of well intentioned but short-sighted link building, many sites have seen significant drops in rankings and traffic. Whether you employ link building tactics that are black, white, or any shade of grey, you can do yourself a favor by avoiding the appearance of link spam.

It's become very obvious that recent updates hit sites that had overly aggressive link profiles. The types of sites that were almost exclusively within what I called the "danger zone" in a post about one month before Penguin hit. Highly unnatural anchor text and low-quality links are highly correlated, but anchor text appears to have been the focus.

I was only partially correct, as the majority of cases appear to be devalued links rather than penalties. Going forward, the wise SEO would want to take note of the types of link spam to make sure that what they're doing doesn't look like a type of link spam. Google's response to and attitude towards each type of link spam varies, but every link building method becomes more and more risky as you begin moving towards the danger zone.

1. Cleansing Domains

While not technically a form of link building, 301 "cleansing" domains are a dynamic of link manipulation that every SEO should understand. When you play the black hat game, you know the chance of getting burned is very real. Building links to a domain that redirects to a main domain is one traditionally safe way to quickly recover from Google actions like Penguin. While everyone else toils away attempting to remove scores of exact-match anchor text, the spammers just cut the trouble redirected domains loose like anchors, and float on into the night with whatever treasure they've gathered. 

A cleansing domain for NFL jersies

When Penguin hit, this linkfarm cleansing domain changed from a 301 to a 404 almost overnight.

Link building through redirects should be easy to catch, as new links to a domain that is currently redirecting is hardly natural behavior. To anyone watching, it's like shooting up a flare that says, "I'm probably manipulating links." The fact that search engines aren't watching closely right now is no guarantee of future success, so I'd avoid this and similar behavior if future success is a goal.

2. Blog Networks & Poorly Executed Guest Blogs

I've already covered the potential risks of blog networks in depth here. Google hates blog networks - fake blogs that members pay or contribute content to in order to get links back to their or their clients' sites. Guest blogging and other forms of contributing content to legitimate sites is a much whiter tactic, but consider that a strategy that relies heavily on low-quality guest blogging looks a lot like blog network spam.

With blog networks, each blog has content with a constant ratio of words to links. It posts externally to a random sites multiple times, and with a lot of "inorganic" anchor text for commercially valuable terms. Almost all backlinks to blog networks are also spam. 

I cringe when I see low-quality blogs with questionable backlinks accepting guest blog posts that meet rigid word length and external link guidelines. Quality blogs tend not to care if the post is 400-500 words with two links in the bio, and quality writers tend not to ruin the post with excessive linking. Most of us see guest blogging as a white-hat tactic, but a backlink profile filled with low-quality guest posts looks remarkably similar to the profile of a site using automated blog networks.

I'd obviously steer clear of blog networks, but I'd be just as wary of low-quality inorganic guest blogs that look unnatural. Guest blog on sites with high quality standards and legitimate backlink profiles of their own.

3. Article Marketing Spam

Article link addiction is still a real thing for new SEOs. You get one or two links with anchor text of your choice, and your rankings rise. You're not on the first page, but you do it again and get closer. The articles are easy and cheap, and they take no creativity or mental effort. You realize that you're reaching diminishing returns on the articles, but your solution isn't to stop - you just need to do more articles. Before you know it, you're searching for lists of the top article sites that give followed links and looking for automated solutions to build low-quality links to your low-quality links.

Most articles are made for the sole purpose of getting a link, and essentially all followed links are self-generated rather than endorsements. Google has accordingly made article links count for very little, and has hammered article sites for their low-quality content. 

Ezine Articles SEO visibility

Maybe you're wondering how to get a piece of that awesome trend, but hopefully you'll join me in accepting that article directories aren't coming back. Because they can theoretically be legitimate, article links are generally devalued rather than penalized. As with all link spam, your risk of receiving more harsh punishment rises proportionate to the percentage of similar links in your profile. 

4. Single-Post Blogs

Ironically named "Web 2.0 Blogs" by some spam peddlers, these two-page blogs on Tumblr and Wordpress sub-domains never see the light of day. After setting up the free content hub with an article or two, the site is then "infused" with link juice, generally from social bookmarking links (discussed below).

Despite their prevalence, these sites don't do much for rankings. Links with no weight come in, and links with no impact go out. They persist because with a decent free template, clients can be shown a link on a page that doesn't look bad. Google doesn't need to do much to weed these out, because they're already doing nothing.

5. (Paid) Site-Wide Links

Site-wide footer links used to be all the rage. Google crippled their link-juice-passing power because most footer links pointing to external sites are either Google Bombs or paid links. Where else would you put a site-wide link that you don't want your users to click?

To my point of avoiding the appearance of spam, Penguin slammed a number of sites with a high proportion of site-wide (footer) links that many would not have considered manipulative. Almost every free Wordpress theme that I've seen links back to the creator's page with choice anchor text, and now a lot of Wordpress themes are desperately pushing updates to alter or remove the link. Penguin didn't care if you got crazy with a plugin link, designed a web site, or hacked a template; the over-use of anchor text hit everyone. This goes to show that widespread industry practices aren't inherently safe.

6. Paid Links in Content

There will never be a foolproof way to detect every paid link. That said it's easier than you think to leave a footprint when you do it in bulk. You have to trust your sellers not to make it obvious, and the other buyers to keep unwanted attention off their own sites. If one buyer that you have no relationship to buys links recklessly, the scrutiny can trickle down through the sites they're buying from and eventually back to you. 

If you do buy links, knowing what you're doing isn't enough. Make sure everyone involved knows what they're doing. Google is not forgiving when it comes to buying links.

7. Link Exchanges, Wheels, etc.

Speaking of footprints, I believe it's possible to build a machine learning model to start with a profile of known links violating guidelines, which you can acquire from paid link sites and link wheel middlemen with nothing more than an email address. You can then assess a probability of a site being linked to in that manner, corroborating potential buyers and sellers with a link graph of similar profiles. I have no idea what kind of computing/programming power this would take, but the footprint is anomalous enough that it should be possible.

Exchanging links through link schemes requires a lot more faith in a bunch of strangers than I can muster. In a link wheel, you're only as strong and subtle as your "weakest links." My opinion is that if you're smart enough to avoid getting caught, you're probably smart enough to build or write something awesome that will have superior results and lower risk than link wheels.

8. Low-Quality Press Release Syndication

High-quality syndication and wire services possess a few unattractive attributes for spammers: there are editorial guidelines, costs, and even fact checking. Low-quality syndication services will send almost anything through to any site that will take it. You'll end up with a bunch of links, but not many that get indexed, and even fewer that get counted.

My experience has been that press releases have rapidly diminishing returns on syndication only, and the only way to see ROI is to generate actual, real coverage. I still see link-packed press releases all over the web that don't have a chance of getting coverage - really, your site redesign is not news-worthy. I'm not sure whether to attribute this to bad PR, bad SEO, or both.

9. Linkbait and Switch

In this context, we're talking about creating a real piece of linkbait for credible links, and later replacing the content with something more financially beneficial. Tricking people into linking to content is clearly not something Google would be ok with. I don't see linkbait and switch done very often, but I die a little every time I see it. If you're able to create and spread viral content, there's no need to risk upsetting link partners and search engines. Instead, make the best of it with smart links on the viral URL, repeat success, and become a known source for great content.

10. Directories

Directories have been discussed to death. The summary is that Google wants to devalue links from directories with no true standards. Here's a Matt Cutts video and blog post on the topic. Directory links often suffer from a high out/in linking ratio, but those worth getting are those that are actually used for local businesses (think Yelp) and any trafficked industry directories.

  1. Would I pay money for a listing here?
  2. Are the majority of current listings quality sites?
  3. Do listings link with the business or site name?

If the answer to any of these questions is no, don't bother with a link. This immediately excludes all but a handful of RSS or blog feed directories, which are mostly used to report higher quantities of links. When I was trained as an SEO, I was taught that directories would never hurt, but they might help a tiny bit, so I should go get thousands of them in the cheapest way possible. Recent experience has taught us that poor directory links can be a liability.

Even as I was in the process of writing this post, it appears that Google began deindexing low-quality directories. The effect seems small so far - perhaps testifying to their minimal impact on improving rankings in the first place - but we'll have to wait and see.

11. Link Farms and Networks

I honestly can't speak as an authority on link farms, having never used them personally or seen them in action.

"I'm telling you right now, the engines are very very smart about this kind of thing, and they've seen link farming over and over and over again in every different permutation. Granted, you might find the one permutation - the one system - that works for you today, but guess what? It's not going to work tomorrow; it's not going to work in the long run." - Rand in 2009

My sense is that this prediction came true over and over again. I'd love to hear your thoughts.

12. Social Bookmarking & Sharing Sites

Links from the majority of social bookmarking sites carry no value. Pointing a dozen of them at a page might not even be enough to get the page crawled. Any quality links that go in have their equity immediately torn a million different directions if links are followed. The prevalence of spam-filled and abandoned social bookmarking sites tells me that site builders seriously over-estimated how much we would care about other people's bookmarks.

Sites focusing on user-generated links and content have their own ways of handling trash. Active sites with good spam control and user involvement will filter spam on their own while placing the best content prominently. If you'd like to test this, just submit a commercial link to any front-page sub-Reddit and time how long it takes to get the link banned. Social sites with low spam control stop getting visitors and incoming links while being overrun by low quality external links. Just ask Digg.

13. Forum Spam

Forum spam may never die, though it is already dead. About a year ago, we faced a question about a forum signature link that was in literally thousands of posts on a popular online forum. When we removed the signature links, the change was similar to effect of most forum links: zero. It doesn't even matter if you nofollow all links. Much like social sites, forums that can't manage the spam quickly turn into a cesspool of garbled phrases and anchor text links. Bing's webmaster forums are a depressing example.

14. Unintended Followed Link Spam

From time to time you'll hear of a new way someone found to get a link on an authoritative site. Examples I have seen include links in bios, "workout journals" that the site let users keep, wish lists, and uploaded files. Sometimes these exploits (for lack of a better term) go viral, and everyone can't wait to fill out their bio on a DA 90+ site. 

In rare instances, this kind of link spam works - until the hole is plugged. I can't help but shake my head when I see someone talking about how you can upload a random file or fill out a bio somewhere. This isn't the sort of thing to base your SEO strategy around. It's not long-term, and it's not high-impact. 

15. Profile Spam

While similar to unintended followed links on authority domains, profile spam deserves its own discussion due to their abundance. It would be difficult for Google to take any harsh action on profiles, as there is a legitimate reason for reserving massive numbers of profiles to prevent squatters and imitators from using a brand name. 

What will hurt you is when your profile name and/or anchor text doesn't match your site or brand name. 

car-insurance-spam-profile

"The name's Insurance. Car Insurance"

When profile links are followed and indexed, Google usually interprets the page as a user page and values it accordingly. Obviously Google's system for devaluing profile links is not perfect right now. I know it's sometimes satisfying just to get an easy link somewhere, but profile link spam is a great example of running without moving.

16. Comment Spam

If I were an engineer on a team designed to combat web spam, the very first thing I would do would be to add a classifier to blog comments. I would then devalue every last one. Only then would I create exceptions where blog comments would count for anything.

I have no idea if it works that way, but it probably doesn't. I do know that blogs with unfiltered followed links are generally old and unread, and they often look like this:

Followed blog comments

Let's pretend that Google counts every link equally, regardless of where it is on the page. How much do you think 1/1809th of the link juice on a low-authority page is worth to you? Maybe I'm missing something here, because I can't imagine spam commenting being worth anything at any price. Let's just hope you didn't build anchor text into those comments.

17. Domain Purchase and Redirect/Canonical

Buying domains for their link juice is an old classic, but I don't think I have anything to add beyond what Danny Sullivan wrote on the matter. I'm also a fan of Rand's suggestion to buy blogs and run them rather than pulling out the fangs and sucking every ounce of life out of a once-thriving blog.

Domain buying still works disgustingly well in the (rare) cases where done correctly. I would imagine that dozens of redirected domains will eventually bring some unwelcome traffic to your site directly from Mountain View, but fighting spam has historically been much easier in my imagination than in reality.

This list is not meant to be comprehensive, but it should paint a picture of the types of spam that are out there, which ones are working, and what kinds of behaviors could get you in trouble. 

Spam Links: Not Worth It

I have very deliberately written about what spam links "look like." If you do believe that black hat SEO is wrong, immoral, or in any way unsavory that's fine - just make sure your white hat links don't look like black hat links. If you think that white hat SEOs are sheep, or pawns of Google, the same still applies: your links shouldn't look manipulative.

I'm advising against the tactics above because the potential benefits don't outweigh the risks. If your questionable link building does fall apart and your links are devalued, there's a significant cost of time wasted building links that don't count. There's also the opportunity cost - what could you have been doing instead? Finally, clearing up a manual penalty can take insane amounts of effort and remove Google's revenue stream in the meantime.


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Publ.Date : 2012-05-15T22:02:50+01:00

The Real Impact of the Google SmartPhone Crawler (Part 3): Avoiding Mobile Mis-Indexing

Posted by Suzzicks

This is the third and final installment in this mobile SEO blog post series, covering the impact of the new Google smartphone bot and how you can use it to make the most of your mobile content. The first article in the series discussed how the new smartphone bot works and which sites will be most affected. The post from last week discussed how to author redirects correctly to ensure that your mobile content will be properly indexed by the smartphone bot. This final post will review common search engine indexing problems that mobile sites and mobile platforms have, and how you can prevent them.

Some SEOs insist that we must believe what Google tells us about how and why they index things the way they do; that indexing is consistent, predictable and flawless. Unfortunately, that is not the case, especially in mobile where there are more pages and more potential for things to go wrong. Believing that indexing will always happen correctly, and that you need not mitigate risk factors for mis-indexing will not create the ideal SEO scenario. It will leave your sites (mobile/desktop/tablet) exposed when there are changes to the algorithm, or when new crawlers are evaluating your site for the first time.

If you are trying to ‘dot all your ‘i’s’ and cross all your ‘t’s’ in the world of mobile search engine indexing, here is what you need to know to prevent mis-indexing:

Avoid Duplicate Content

Google has never and will never like duplicate content. Google’s new smartphone bot, and their decision to index and cache mobile redirects may be a way for Google to avoid or minimize the need to index entire mobile pages (possibly), but it is still hard to tell how it all works. Adding mobile pages into a mix will always presents the RISK that something will be misunderstood as ‘duplicate’ and cause problems.

To keep Google happy, in the mobile world it is especially important to avoid the sneakier kinds of duplicate content that some webmasters forget about, otherwise known as DUST. The acronym stands for Duplicate Url Same Text [Acronym shared with my by the awesome Lindsay Perkin-Wassle, of Keyphrasiology]. DUST happens any time more than one version of a URL will resolve in the address bar but the browser shows the same page. The easiest example to understand is a page rendering with or without inclusion of the ‘www’ in the URL (the canonical v. non-canonical discussion usually stops here), but DUST can also be seen when there are multiple versions of a home page or category level page, as in the examples below:

Desktop

http://www.yoursite.com/
http://yoursite.com/
http://www.yoursite.com/index.asp
http://yoursite.com/index.asp

It is quite common for sites to allow all four of these URLs to be linked to or typed into the address bar so that the home page will be served. (This can happen at category level pages too, like
www.yoursite.com/cindy and
www.yoursite.com/cindy/index.asp)

Mobile

http://m.yoursite.com/
http://m.yoursite.com/index.asp

Adding mobile pages to the mix makes this even more confusing and cumbersome for Google.

In the mobile SEO world, it is quite common for mobilization platforms to control the servers and databases that generate the mobile content, and they are infamous (maybe only in my mind) for generating lots of DUST. Even the best mobilization platforms typically have minimal understanding of SEO; they try to set their servers to be very flexible with what page requests they can correctly render, and render as many different variations of a URL as possible. Instead of doing this, the platforms should be setting up the servers to 301 redirect any version of the URL that is not the canonical ‘chosen’ to redirect to the ‘chosen’ version of the URL. This is also how you can set up your own servers to prevent DUST.

Avoid 404 Errors and Misdirects

There is a risk that Google’s new smartphone crawler may be overly literal at first, and rely exclusively on the redirects that are in place, but not evaluate other signals or algorithmic elements. This means that it will probably also have a heightened the sensitivity to errors that are present on a site or in a redirect.

In general having lots of errors on your site can hinder crawling and indexing and cast your mobile site (and possibly desktop site too) in a bad light. Be sure that you check the content frequently for indexed 404 errors in Webmaster Tools, especially if you are generating dynamic mobile pages or using a hosted mobile solution to generate your mobile pages. To make finding and fixing 404s easy, you should set your mobile content up in a separate Webmaster Tools account. This way, you can see just the errors and information related to the mobile content, and not have to subtract out desktop figures to generate meaningful information.

Many 404’s in mobilization platforms are caused by improperly expired mobile content, but you should also watch for 404 errors caused by a lack of capitalization normalization and trailing slash rules set up on the server. See the example below, where one version of a URL is working fine, but the same URL with a capital letter is understood as missing, and being redirected to the mobile home page. (This is also DUST – your server can automatically normalize URLs to remove capitals.)

Capital letters in the URL cause a 404 or redirect to the mobile home page:

Actual URL:
URL with a Capital ‘C’:

http://m.yoursite.com/cindy/
http://m.yoursite.com/Cindy/

Successful
404 Error or Redirect to Home Page

The presence or absence of trailing slashes can also cause problems, as shown below:

Actual URL:
URL with a Trailing Slash:

http://m.yoursite.com/cindy
http://m.yoursite.com/cindy/

Successful
404 Error or Redirect to Home Page

Whether the page is 404 or just redirecting to the home page, this is a problem. Stuff like this REALLY happens all the time, especially when the mobilization platforms are in charge of the server, so if you are working with an external mobilization vendor, go check this stuff out when you are done reading the article. Error-based redirect to the home page could be somehow mis-indexed as the mobile redirect.

Mobilization platforms will usually not archive mobilized pages for long periods of time, especially for sites that generate new content on a daily basis, but they also generally don’t have a proper mechanism to expire the content in a way that is good for SEO so a very similar scenario could happen with a 404 error on a page that has expired.. Mobilization platforms will generally just remove the content and leave a 404 error, which makes the mobile site look bad, because as you are constantly generating new content, you are also constantly generating new 404 errors at the same rate.

What if Google took the 404 errors on the mobile pages seriously? What if Google somehow associated the errors on the mobile pages with the corresponding desktop pages even though they were still live and fine? Hopefully Google would not let the 404 on the mobile page drag down the credibility and rankings of the desktop page that was redirecting to it, but it is not worth the risk! If you are worried about it, there is a Mobile SEO Tool to help you check indexing of one domain across the desktop and WAP index. 

When you are optimizing your mobile content, the best bet is to always play it safe, and keep your content and your server settings as neat and tidy as possible. Avoid the risk of mis-indexing by checking your URLs and watching for errors. When you add more pages and more redirects, and potentially even more servers and different companies to the mix to achieve a good mobile user experience, you increase the risk of mis-indexing.

Thanks for tuning in to this mobile SEO series about optimizing for Google’s new smartphone bot! If you missed the previous articles, they cover important information like how the new bot works, which sites will be affected and how to generate the right kinds of redirects to ensure that your content is correctly indexed by the new bot. Good luck with all of your SEO efforts and stay mobile!


Sign up for The Moz Top 10, a semimonthly mailer updating you on the top ten hottest pieces of SEO news, tips, and rad links uncovered by the Moz team. Think of it as your exclusive digest of stuff you don't have time to hunt down but want to read!


Publ.Date : 2012-05-09T23:11:19+01:00

The Noob Guide to Link Building

Posted by iPullRank

NOOB GUIDE TO LINK BUILDING

The Noob Guide to Online Marketing is arguably the greatest single post of all time. If you don’t agree, well, it’s at least my favorite. Oli Gardner (of Unbounce) displayed a playful writing style mixed with pixel perfect graphic design, and a GPS of a roadmap to take your site from mile marker zero to one hundred in six months. It’s nothing short of amazing.

While savvy content marketers realize that many of Oli’s tactics will naturally attract links, fledgling link builders got to the 63rd page and were still wondering what to do. With this companion piece, it is my goal to grab the baton from Oli and outline a six-month link building action plan for your brand or client’s new web property. Even if the website isn’t brand spanking new, that’s fine, what I really mean is that this is the link building plan for the less savvy looking to do dive into off page optimization. Marketers with long existing sites and more link building experience will be better served downloading the Complete Six-month Off Page SEO Gameplan from iAcquire.

Following this guide in concert with Oli’s you will identify your audience, build a list of prospects, plan and execute four successful pieces of content and convince influencers to create content for your site.

Download both Link Building Guides

Since we last spoke I left Publicis Modem to become the Director of Inbound Marketing at iAcquire which is a technology-focused off page seo agency. I encourage you to read the “Quantifying Outreach” study that I released at LinkLove London wherein I examined nearly 300k outreach emails from both our own iRank platform and Buzzstream’s CRM software. The study will help you optimize your outreach emailing tactics and understand why treating people like people rather than prospects is a far more effective tactic than sending form letters.

For those keeping score at home this falls under both the Content Strategy/Development and Social Strategy phases of the New SEO Process.

Link Building Philosophy

For many, link building is a numbers game and it quickly becomes clear why those people would rather put their resources into black hat tactics. Those marketers are too impatient to properly build links because link building is a process wherein you are convincing people who don’t know you to take a real world action that benefits you. To do that at scale requires a budget, great understanding of people, a large outreach team and a commitment to creating content that people will actually be compelled to link to or embed into their sites. In other words, you either have to make friends or make news.

In this age of 2pac Holograms, stop motion action figure videos, and augmented reality utilities how do you compete? While that type of content is awesome, it represents the type of big swings that may not be in your wheelhouse or relevant to your brand/client so often people wonder how to build links in their otherwise boring niche.

Naturally, there are ways to manually submit your site to millions of forums, blog comments, and directories, but those links are generally very low quality and have been the focus of algorithm updates such as Penguin. That is not to say that these tactics don’t work, but just as you should diversify your traffic sources beyond just Search, you will want to diversify your link building tactics to build a varied and natural link portfolio.

Sites with unnatural link profiles create a footprint that is easy to identify from a 10,000 foot view and of course Google has that perspective. Don’t put yourself on their radar by engaging in spammy tactics.

Anchor Text Distribution

This metric, which is the number of times an anchor in your backlink profile occurs, is best measured using tools like Open Site Explorer, MajesticSEO, Ahrefs, etc., is very important. An ex-Googler told me at SMX Australia to always be sure the highest occurring anchor text for a site is branded otherwise you may trigger an algorithmic filter or penalty.

Watch out for black hats!

Link Equity

The value of the links you build to your site is not a trivial thing. Links are the lifeblood of Search campaigns and therefore the foundation on which every site that is visible in the Search Engine Results Pages (SERPs) must be built.

Link Building Pro Tip: Share of Voice

These numbers will not be an exact determination of what you will need to accomplish as there is a sliding scale of worth for links, but this crude explanation will make it clear to higher ups what needs to be done and why.

  1. Use the aforementioned backlink profiling tools to determine how many links your competitors have and how many links you have. Whether you only use one tool or all tools, make sure that you stay consistent. Backlink profile tools all measure a different portion of the web and none of them are as comprehensive as Google so it’s important to use the same source(s) to capture a snapshot for every site.
     
  2. Calculate Share of Voice.Share of Voice Equation
    Share of voice is a traditional advertising term that basically means of the percentage of opportunity that a given brand occupies. If there are 10 TV advertising slots for a given TV show and a company ran ads that filled five of those slots for that show, they have a 50% Share of Voice.

    Ham Sandwich SERP

    For the keyword [ham sandwich] the site HamSandwichMusic.Com has the highest SoV because it’s in the #1 position. The keyword [ham sandwich] has a local search volume of 33,100 which means the largest amount of traffic you can get from that keyword (according to industry standards) is 18.2% which is 6024.2 visits. So if my traffic for that keyword monthly is only 500 visits, I have an 8.3% SoV for [ham sandwich].
     
  3. Determine the number of links required for you to beat your competitors. That is to say if the first position has 100 links and you have five, make the case that it will take you 96 links to get the share of voice that your top competitor has. Again, this is not exactly indicative of what it will take to beat your competitor because you may surpass them with less links that are higher quality or it may require more links and competitors will continue to build links, but to build an easily understood case use share of voice.

Justifying Share of Voice

Tools

The specific tools required for each month are called out in this guide however there are tools that may be used at any point for a variety of reasons. Every tool mentioned in this guide is free or at least has a free tier and/or a free trial that will allow you at least start working.

 Description: C:\Users\mike\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.Outlook\AQH9GQKD	itle-planning-quick-hits-alt.png

MONTH ONE – PLANNING AND QUICK HITS

This month in the Noob Guide to Online Marketing Guide you are setting up your online presence and the tools to measure it. Simultaneously, you should be planning out your link building campaign.

PLANNING

Oli’s guide talks about launching an editorial calendar at Month Two, but I suggest you start thinking about when you’re rolling your content out before you start anything. You should of course be thinking about what’s hitting the blog when, but content takes time and careful planning to create and then launch.

When planning your link building you should do what it takes to differentiate yourself and your content because you are competing with the whole web. Making your content stand out will make building links substantially easier.

With that in mind you will be launching the following content:

Facebook Ad Creator
 

You can also prospect specifically for sites within Google by using a variety of search queries. Additionally, there are prospecting tools such as Citation Labs and Ontolo, but these require paid subscriptions.

Keep track of these users by persona type so you can later segment your outreach and create more directly tailored form letters — if that is your thing. If you’re prospecting specifically by site you can also keep track of those sites by the segment that those sites target.

QUICK HITS

The following quick hits can be done at any point in any month. Many of them are one-offs, others will benefit from continued engagement. They are placed here so that you can get wins and show movement to the powers that be in order to get continued buy-in for your link building campaigns.

Get Indexed Fast with Google+

MONTH TWO – EGOBAIT

This month in the Noob Guide to Online Marketing Guide you are building your social media followings and soon you will be expected to seed users. That’s much easier said than done, but one of the best ways to do that is by getting your influencers to put your content in front of their users. The best way to accomplish this is by launching egobait which is content made to flatter, include or get the attention of specific users while also providing utility to your audience,

 

Month 3: Data Visualization

MONTH THREE – LAUNCHING DATA VISUALIZATION

What Happens Online When You Die?

The infographic is largely misunderstood as a piece of automatically viral content. The reality is that the infographic has been done to death so unless you have an active built-in community yours requires a substantial launch plan and push. The Noob Guide to Online Marketing Guide places the launch of an infographic at Month Six, but to get the most mileage out of it as a noob, I’m placing data visualization at Month Three. Feel free to launch an additional infographic at Month Six.

In 2012, data visualization should be presented as a Maximum Viable Product. A great example of such is an Australian site in the life insurance space called Life Insurance Finder who launched a very impressive and successful piece of link bait called “What Happens Online When You Die.”

Don’t just build the infographic, build a data visualization experience that exhausts the available digital assets. Create a video counterpart to that infographic, and highlight the source data to build a higher barrier to entry for those that will look to steal your success. Even right now you’re thinking that’s a lot of work; well think of how competitors will feel once that work is finished. Zappos has over 30,000 videos for its products; it is very difficult to compete with Zappos in video search because they got there first. Be the Zappos of the topic you visualize.

Link Building Pro Tip: Maximum Viable Products

Simply put, some people want infographics, some people want a page and some people want a video and the performance of the “What Happens When You Die Online” campaign is very indicative of that. Here are the numbers:

Make it easy to link to you, give the people what they want.

TACTICS

Month 4 - Release An Ebook

MONTH FOUR – RELEASE AN EBOOK AND GUEST POST

By now you and/or your team have written the most incredible e-book your niche has ever seen with the best graphic design and interesting if not new insights on your subject. Luckily, you’ve saved some room for your new influential buddies to get a piece of the action and enough tangential or cutting room floor content to spread it around and get the most mileage out of it.

TACTICS

 

Month 5: Host a Blog Contest

MONTH FIVE – HOST A BLOG CONTEST

In Month Six Oli suggests holding a contest in social media. I’m going to move that up one month in order to couple it with the event you will be throwing in Month Six. I’m also going to take another page out of Oli’s book and suggest this be a blogging contest.

The concept is quite simple:

You may be few thousand dollars lighter from the prizes you pay out, but you also have a ton of great content from thought leaders in your space which then turns into more linkable assets. You also have a ton of social shares that put your content in front of those influencers’ followers in social media.

Does it work? Well Unbounce ran the same contest and here’s the leaderboard:

Conversionfest 2011 Leaderboard

The posts led to a combined 20,000 unique visitors during the respective two week scoring periods of each post and twenty one posts that continue to drive substantial traffic and links for Unbounce.

TACTICS

At this point the content on your site will be robust enough to make linking to you easy and worthwhile. The following tactics will allow you to continually identify contextual prospects and grease the wheels for any ongoing outreach link building:

Once the competition is over, revisit your badge strategy by sending all entrants a badge and encouraging them to link back to their post.

Month 6: Throw an Event

MONTH SIX – THROW AN EVENT

You may have heard that the best way to get someone to link to you is to buy them a beer; throwing an event is the scaled version of that. Throwing a successful event naturally generates a lot of fanfare, promotion and chatter that will also lead to links.

First, you must decide what type of event you want to put on:

TACTICS

Ask People You Know To Link To You – The people that you specifically invite to your event should be the type of people that you want to link to you. Show them a good time and encourage them to write about your event after the fact.

FINAL QUICK HITS

CONGRATS!

Presumably, you’ve made it through not one, but two guides on how to successfully launch a new web property and ultimately get visibility not just in the SERPs but amongst key influencers in your vertical. I hope now that link building doesn’t seem quite as daunting as it once did and I wish you great success!

Remember there are two solid ways to build links: Make News or Make Friends.

Which one are you prepared to do?


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Publ.Date : 2012-05-08T22:38:38+01:00

Whiteboard+ on Google\'s Penguin Update

Posted by randfish

Yesterday, I filmed some quick thoughts on Google's Penguin update. You can find the full video on our Google+ page:

Google Penguin Update Whiteboard+

In it, I cover a few unique items about Penguin:

I wanted to crosspost about it here so those asking for my opinions about Penguin could check it out. Look forward to some great discussion on G+ (or here in the comments). Oh, and if you haven't encircled SEOmoz on Google+... You totally should! We've got another WB+ video coming out very soon :-)


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Publ.Date : 2012-05-08T10:33:13+01:00

The Penguin Update - Whiteboard Friday

Posted by robkerry

SEOmoz and I don't always see eye to eye on industry issues, but I still have a lot of respect for the company. In fact SEOmoz is still the website that I send people to, when they want to learn about SEO or get into our industry. Rand kindly invited me to the SEOmoz office when I was in Seattle this week, for a chat and the opportunity to present a Whiteboard Friday.

This week's Whiteboard Friday covers the recent Penguin Update, including what to do and what not to do. I certainly wouldn't say that it's a comprehensive guide, but it does discuss the issues and causes that I have witnessed. Fortunately Ayima's campaigns have been unaffected (other than increases) by the update, but we do monitor our client's competitors and their agencies to a very granular level using in-house technology. Off-Page SEO has been changing dramatically for a while now, and it's important that agencies and in-house teams don't get left behind. Always ask questions and never just assume that Google whacked you by mistake, even if you are "White Hat".



Video Transcription

Hello, and welcome to another Whiteboard Friday. My name is Rob Kerry. I'm co-founder of an SEO agency called Ayima. Today we're going to be talking about the Penguin Update. There's been a lot of talk in a lot of communities out there, a lot of SEO communities, about the Penguin Update. A lot of false information being chucked around out there as well. Hopefully, this video clears up quite a few things.

The first issue is that a lot of people still use the term white hat, grey hat, black hat. Now, this terminology was taken from the hacking world and adopted for SEO reasons. It's actually in Google's best interest for us to use this terminology because it makes SEO sound like a risky, dangerous, almost illegal thing to be doing. Whereas if you actually use the hacking terminology and adapt it to SEO, the only thing that is black hat SEO is hacking someone's website and embedding links into there for SEO reasons. Everything else is basically white hat, because you're either getting permission from another webmaster to have a link on their site, or you're making adaptations to your own website, all of which would be classed as white hat.

Rather than looking at whether you use a white hat SEO provider or a black hat SEO provider, actually have a look to see what techniques are being used. Even if you're not buying links, you can still get affected by the Penguin Update. This isn't an update about whether you are buying links or not buying links. This an update about how you're trying to manipulate Google.

If your white hat SEO provider is currently just putting links into your site for commercial terms or even only putting 50% of the links in using commercial terms, let's say we're trying to rank for the term "penguin," if half your links or more are saying penguin in them, then you're going to get tripped up in this kind of filter because you're seen as manipulating Google, even if those links were acquired through directories or through asking for links or through viral campaigns.

So, rather than looking at that, we need to look at the footprints that are going into your site. Quite a good case study for that is we have a client who works with a lot of seasonal campaigns. We were about to run one at the beginning of this year for an event, which they sell products for. A competitor SEO agency in the UK works with one of their big competitors, one of the big competitors of our client. We were basically monitoring to see what that other SEO agency was doing. Three months before the seasonal campaign needed to launch, they started building links into their client's website using the commercial anchor text, so people putting links in saying penguin, penguin, penguin, going into those client pages. Whereas, we went with a different tactic.

We actually changed the way that we do SEO in terms of off-page SEO about a year ago, predicting that this kind of update would get rolled out. With our clients now, as long as the on-page is optimized properly and there are a few links going in using commercial terms, then we basically just build up the authority and the trust of our client website.

It sounds like kind of a lame idea, and it goes against traditional ideas of SEO, but it does actually work ever since this update rolled out. So, whilst we were starting to go up and up and up in the rankings, eventually hitting number one place for the biggest term for this seasonal campaign, we noticed our competitor going down and down and down.

There are even complaining on Twitter that Google might be broken, there's an algorithm issue, just because they didn't understand why putting loads of anchor text with commercial terms going into the client's site wasn't working. It's basically because Google has been working towards this kind of thing for quite a long time.

So, have a look at your anchor text ratios. Go to Open Site Explorer, type in your website, click on the anchor text link, and that will order it by, I think, group linking domains. You can actually see what links are most used on each URL of your website. If your commercial terms are quite near the top, let's say in the top 10, then you need to really work at getting better links going into your site and maybe even taking down some of the links, which are overly optimized. This is basically their step towards an over-optimization penalty.

There's another thing, which is content providers, who as soon as the Penguin Update rolled out, we got a barrage of emails from all of these people saying, "We can fix Penguin by building lots and lots of more pages of content for your site." These would actually negatively affect you, because one of the things that Penguin's trying to do is further penalize the production of crap content.

Rather than paying thousands and thousands a month to have 200-words news articles put onto your website, get rid of those if they're not actually bringing any traffic in. Look at actually creating a good quality resource of information on your website to become the authority in your industry. A few pages of great content is a lot better than just hammering Google with loads of news articles.

The big thing is there's no quick fix. If you get an email from a company saying that, "We can fix all your Penguin issues," it's likely not to be the case, especially if it's like a $35 fix. You just basically need to build a better campaign for your website. Look at taking down content which might not be unique or useful information. Get rid of some of that from your website if it's not driving any traffic directly to it.

Also, look at just making your website look as natural as possible. Build authority into the pages that you want to rank, but don't start over- optimizing on the anchor text. If you start doing that, not only will it fix Penguin issues, but it will also help you to rise up in the rankings. Thank you very much, and that's about it.

Video transcription by Speechpad.com


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Publ.Date : 2012-05-10T21:59:53+01:00

Project Management for SEO (2012 Edition!)

Posted by Tom Critchlow

So here's the truth - I used to suck at project management. But over the years I've determinedly turned myself into a half-decent project manager. Why? What was the driving force?

Project Management Is A Tool For Effecting Change

At the end of the day, I never have and still don't care that much for project management. But what I do care deeply about is effecting change. Driving action and results instead of talk and documentation. You can see my drive for getting things done in this whiteboard friday:

Wistia

(Note, if you have thoughts about this video you'd do well to read my follow-up comment about the difference between reports and reportings.)

Although there are many ways of affecting change, project management is a crucial part of it. Below I'm going to outline a bunch of tools, tips, and tricks that we've discovered and implemented over the years at Distilled to get better at project management:

Project Collaboration - Trello

Personally I'm not a fan of clutter, either physical or virtual, and so I love technology that gets out of the way while you get on with getting shit done. I've tried lots of different project management solutions, and Trello is the first one I've fallen in love with. For those that saw the whiteboard friday I did with Jamie about a year ago it models the real life post-it note system very well:

I'm going to let Will explain why he likes it so much:

And I'm going to let Paddy break down the details in his blog post Using Trello to Manage SEO Projects.

Project Collaboration - Google Docs

A lot of you will already be familiar with Google Docs. Of course. But only recently have I come to realize the extreme power behind the collaboration elements. I've always hated track changes in Word and finally Google Docs has something better to offer. This video, although cutsey, actually demonstrates the power of real time collaboration:

In particular, two features that are really making me excited are in-line comments (with easy replies and notifications) and revision history (which allows you to see when, how, and who edited a document).

We use Google Docs extensively within Distilled to craft and send around documents even if ultimately we deliver the final report as a .PDF or some other format. After all, some large corporations still like the smell of .PDFs in the morning....

Inbox Zero Methodology

(image credit)

I can't explain how much of a life changing experience the inbox zero methodology is. For the modern day information worker, inbox zero is fundamental to happiness and productivity. If you're not using the inbox zero system then please trust me when I say it'll change your life. Here's Merlin Mann talking about the original system at Google:

When new employees start at Distilled, we coach them in the ancient ways of Inbox Zero. Although it's a personal revelation for many (myself included), the real power comes when you have an entire organization that is GOOD WITH EMAIL. Having seen a peek inside companies that are not so efficient with email the difference is night and day.

Our Consultants Work On-site Where Possible

Life is organized chaos. Sometimes not so organized either. Project management is similar in that it's often more chaos than management. There's only so much you can really and truly work to get things done without being in the thick of it.

So, where possible, our consultants aim to spend some time on-site with our clients. The increase in results is striking. Not only are we better able to communicate our ideas, but we are also better placed to understand how the client's business works - not just the business model and mechanics, but communication, project management, hopes, and fears.

The best substitute for this if you're not able to get face-to-face with the client is to at least communicate often with many different points of contact within the client's organization. This improves the chances that you'll understand the real needs of the client as well as ensure that as many people as possible like you which is important for getting things done!

Communication Solves All Problems

We have various memes within Distilled; you can read more about them in a post I wrote for Dharmesh a little while back called Startup Culture Memes - Do You Have A Duck Of Awesomeness. One of the ones I'm most proud of is the mantra "communication solves all problems". I'm constantly amazed at the ability to solve problems by communicating effectively. Either talking to other members of the team or talking directly with the client - just having some real interaction (face to face or on the phone ideally) and explaining the situation clearly solves 99.9% of all problems.

This mantra has infiltrated all parts of Distilled, but I see two key ways that this affects project management on every project.

At the start of any project, we have a kick-off meeting which has two clear outcomes; the first is a top to bottom understanding of the client's business, and the second is a detailed understanding of what the project is going to look like. Mark wrote up our project kick-off process in a little bit more detail here: How To Kick Start SEO Projects.

Secondly, I drill into people here that it's okay to miss deadlines. Really. It is. Do people really care if you deliver something on Monday morning instead of Friday afternoon? The answer is that yes, they care very much if you don't let them know. If you let them know that you will deliver it Monday instead of Friday, then in 99% of cases, they could care less. Why is this so powerful? Because a single missed deadline without communication tarnishes your perception in the client's eyes. So long as the communication is strong, the actual dates rarely matter.

PPT Pitches

PPT? As a project management tool? Well yes. Let me explain - there are broadly speaking three types of work that you do when you're consulting and there are three different tools you use for these tasks as follows:

Activity Tool
Research and analysis Excel
Deliverables and specifications Word
Pitching ideas and strategy PowerPoint

Although this seems like a no-brainer, it's actually a very powerful mental model. Want to take a guess where setting the project vision and goals comes in? Yep - PPT. Although you won't keep track of a project in PowerPoint, you should be crafting and creating the vision and goals for the project in PPT. Without strong vision and goals, projects will fail.

So persuading a consultant to put together PPTs at the start of projects is a powerful tool to ensure we have a clear idea of where we're going, and importantly, the client is on board.

Monthly Industry Updates

As part of our monthly reporting communication, we provide a letter from Will to our clients. This is a value add that allows our clients to keep abreast of industry news and changes. I've included a sample of the letter (and supporting links) for April here:

Why is this important? Well not all of our clients are SEO junkies like us. And they like to be kept abreast of the latest happenings in the industry.

How is this a project management tool? You might think it's tenuous, but actually it's crucially important. Running SEO projects on the shifting sands of Google's algorithms means we have to keep on our toes and be prepared to potentially shift our strategy at a moment's notice. So communicating these changes to our clients allows us to be on the same page when we start talking about pandas and penguins....

What Works For You?

It's important to note that what works for us may not work for you. Hopefully this has been helpful for you to take a peek at how we manage projects and communication. I'd love to hear what you guys have to offer in the comments!

Further Reading

If you loved this psot and want to explore the subject further take a look at these:

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Publ.Date : 2012-05-13T21:58:34+01:00

 


seobook.com
Search Again or Click On the Second Page of Search Results?

Consumer Search Insights.

If you use a search engine but don't find what you are looking for, which are you more likely to do?

People are more likely to search again with a new keyword than they are to click onto the second page of search results.

Vote All (1189) 
search again with a different word55.7% (+3.2 / -3.3)
go to the second page of the results44.3% (+3.3 / -3.2)

The split is fairly consistent among men and women.

Vote Men (651)  Women (538) 
search again with a different word55.4% (+4.0 / -4.1)56.1% (+5.0 / -5.1)
go to the second page of the results44.6% (+4.1 / -4.0)43.9% (+5.1 / -5.0)

There isn't an obvious pattern among age either.

Vote 18-24 year-olds (284)  25-34 year-olds (309)  35-44 year-olds (144)  45-54 year-olds (195)  55-64 year-olds (150)  65+ year-olds (107) 
search again with a different word52.1% (+5.7 / -5.8)56.7% (+5.7 / -5.9)51.7% (+8.0 / -8.1)57.5% (+6.7 / -7.0)61.4% (+7.7 / -8.4)54.2% (+9.4 / -9.8)
go to the second page of the results47.9% (+5.8 / -5.7)43.3% (+5.9 / -5.7)48.3% (+8.1 / -8.0)42.5% (+7.0 / -6.7)38.6% (+8.4 / -7.7)45.8% (+9.8 / -9.4)

People in the west & midwest are more likely to change keywords, whereas people in the north east & south are roughly equally likely to change keywords or go to page 2 of the search results.

Vote The US Midwest (244)  The US Northeast (320)  The US South (363)  The US West (262) 
search again with a different word58.6% (+6.6 / -6.9)52.2% (+6.3 / -6.4)51.7% (+6.0 / -6.1)61.8% (+6.2 / -6.6)
go to the second page of the results41.4% (+6.9 / -6.6)47.8% (+6.4 / -6.3)48.3% (+6.1 / -6.0)38.2% (+6.6 / -6.2)

Suburban people are more likely to change keywords than to click on to page 2.

Vote Urban areas (590)  Rural areas (109)  Suburban areas (468) 
search again with a different word51.8% (+4.6 / -4.6)48.0% (+9.3 / -9.1)61.1% (+4.8 / -5.0)
go to the second page of the results48.2% (+4.6 / -4.6)52.0% (+9.1 / -9.3)38.9% (+5.0 / -4.8)

There isn't much of an income correlation either.

Vote People earning $0-24K (123)  People earning $25-49K (638)  People earning $50-74K (319)  People earning $75-99K (88)  People earning $100-149K (22) 
search again with a different word57.9% (+9.3 / -9.9)55.9% (+4.4 / -4.5)58.8% (+5.8 / -6.1)54.5% (+9.3 / -9.6)50.0% (+21.4 / -21.4)
go to the second page of the results42.1% (+9.9 / -9.3)44.1% (+4.5 / -4.4)41.2% (+6.1 / -5.8)45.5% (+9.6 / -9.3)50.0% (+21.4 / -21.4)

It would also be interesting to run this question again & include the option of trying another search engine as an answer.

Categories: 

Publ.Date : Sun, 15 Apr 2012 15:41:00 +0000

Consumer Ad Awareness in Search Results

Consumer Search Insights.

For the following study, we asked "Does this search result have ads on it? " to 1,000 searchers, per search results. Due to these surveys requiring a smaller image (to fit the ad unit size) we chose search results that generally had more ads on them (typically 3 or 4) so that the background had a significant portion of real estate devoted to ads, in spite of its small size. The one exception here was DuckDuckGo, as it only displays one ad at most even on highly commercial keywords like credit cards.

Other than resizing the search result to fit, the only modifications we generally made were removing the graphic picture from the Wikipedia page near the top of the DuckDuckGo SERP (since a prior study showed that users presumed there was a correlation between graphics and the perception of ads) and that in most cases we removed the right sidebar. We did include the sidebar ads on 3 different Bing, Google, & Yahoo! search results so that we could compare the impact of sidebar ads vs not having a sidebar.

Executive Summary

The 3 big takeaways are:

  • For most search engines, people are generally unaware of ads vs organic results if there are no ads in the right column ... most of these yes/no questions came down to about a 50/50 vote, even though all of them had ads on them. It is every bit as true today as it was in 2003.
  • If there is a right column, the percent of people who voted that there are ads on the page jumps significantly. Thus it is pretty safe to say that people think ads are in the right column & that the right column is ads.
  • Interestingly, among major search engines, Yahoo! (without sidebar) got more "yes, it has ads" votes than other search engines. In fact, Yahoo! without sidebar ads scored within 1% of Bing with sidebar ads.

Combined Survey Results

For the question Does this search results have ads on it?

search engine yes no
AOL53.1% (+3.9 / -3.9)46.9% (+3.9 / -3.9)
Ask52.0% (+4.0 / -4.1)48.0% (+4.1 / -4.0)
Ask Arbitrage51.6% (+3.9 / -3.9)48.4% (+3.9 / -3.9)
Bing50.2% (+3.8 / -3.8)49.8% (+3.8 / -3.8)
Bing w Sidebar57.7% (+3.7 / -3.8)42.3% (+3.8 / -3.7)
Dogpile44.7% (+4.1 / -4.0)55.3% (+4.0 / -4.1)
Duck Duck Go52.3% (+3.9 / -3.9)47.7% (+3.9 / -3.9)
Google54.5% (+4.0 / -4.0)45.5% (+4.0 / -4.0)
Google w Sidebar62.9% (+3.6 / -3.8)37.1% (+3.8 / -3.6)
Yahoo!56.8% (+3.9 / -4.0)43.2% (+4.0 / -3.9)
Yahoo! w Sidebar59.8% (+3.9 / -4.1)40.2% (+4.1 / -3.9)

User Voting Images

Here are the images users saw when they voted:

AOL SERP

Ask SERP

Ask Arbitrage SERP

Bing SERP

Bing With Sidebar SERP

Dogpile SERP

DuckDuckGo SERP

Google SERP

Google With Sidebar SERP

Yahoo! SERP

Yahoo! With Sidebar SERP

Which SERP Has an Ad? (Maps vs AdWords Ads)

Prior to doing the above study, we asked users to please click on the search result which has an ad in it, listing search results side by side. Any bias presented in this (outside of both having smaller than actual sizes) impacts both images. At first we did a regular Google SERP where we included the branding & then we followed up with one that is more zoomed in on the actual search results but does not include branding. On the one that was less zoomed in people thought the map was an ad more often, but upon further zooming they thought it was roughly 50/50.

SERP All (1172) 
 Left 53.7% (+3.3 / -3.4)
 Right 46.3% (+3.4 / -3.3)

SERP All (1198) 
 Left 49.6% (+3.4 / -3.4)
 Right 50.4% (+3.4 / -3.4)

Comparing Google+ to Ads

Does this search result have ads on it?

layout yes no
Google+ without ads56.3% (+3.1 / -3.1)43.7% (+3.1 / -3.1)
Google+ with ads 56.9% (+3.2 / -3.2)43.1% (+3.2 / -3.2)
large top ads w/o Google+53.6% (+3.2 / -3.2)46.4% (+3.2 / -3.2)

Searchers tend to think that Google+ integration in the right rail is an ad unit. More people voted that Google+ without ads had ads in the search results than a SERP with 4 AdWords ad units and no Google+ integration.

Search Engine Ad Background Color

After seeing that users generally guessed no better than a coin toss at best in most cases, we decided to ask What background color do Google search results use to denote top left search advertisements? The same question was asked of Yahoo! & Bing search results.

Google
Google All (1147) 
none, they are white 49.7% (+3.2 / -3.2)
blue 25.5% (+3.0 / -2.8)
yellow 10.6% (+2.3 / -2.0)
pink 7.0% (+2.1 / -1.6)
purple 7.2% (+2.2 / -1.7)
Yahoo!
Yahoo! All (1080) 
none, they are white 44.6% (+3.4 / -3.4)
blue 20.9% (+3.0 / -2.7)
yellow 15.6% (+2.7 / -2.4)
magenta 11.2% (+2.5 / -2.1)
orange 7.7% (+2.3 / -1.8)
Bing
Bing All (1063) 
none, they are white 49.0% (+3.6 / -3.6)
blue 23.5% (+3.2 / -3.0)
yellow 13.0% (+2.8 / -2.4)
purple 7.5% (+2.4 / -1.9)
pink 7.1% (+2.4 / -1.8)
Summary

Bing scored highest, however blue also scored as the 2nd highest color for all 3 search engines. Nearly half of searchers believe that top ads have a white background, which highlights a general widespread lack of awareness of search ads.

Search Engine % Who Answered Correctly
Bing (blue) 23.5%
Yahoo! (magenta) 11.2%
Google (yellow) 10.6%

Ad Location on the SERP

Given how little awareness users have of ad background color, I decided to ask: Where might ads appear on search results at top search engines like Bing & Google?

Vote All (1144) 
right column 34.2% (+3.4 / -3.3)
all 3 locations 29.6% (+3.2 / -3.0)
search results do not carry ads 19.4% (+3.0 / -2.7)
top of the left column 9.2% (+2.5 / -2.0)
bottom of the left column 7.6% (+2.4 / -1.9)

Less than 3 in 10 answered the question correctly & nearly 20% of people do not think search results carry any ads, which explains how an algorithmic penalty can create a bad quarter, why Google was sued in Australia for misleading ads & why the Rosetta Stone vs Google case was overturned. Next time you hear a search engineer talk about clearly labeling paid links, ask them why they do such a poor job of it themselves!

User Trust in Ad Versus Organic Results

Ever since search engines have weeded out some of the more exploitative reverse billing fraud ads, trust in online ads has been growing. Based on the above, we wanted to see how users perceive ads vs organic search results, so I asked: Search engines include both algorithmic search results and ads in them. Which do you trust more?

Answer All (1168) 
I trust both equally 45.8% (+3.3 / -3.2)
Algorithmic search results 40.9% (+3.2 / -3.1)
Ads that appear in search results 13.3% (+2.5 / -2.2)

The above result surprised me given how people disliked money influencing search results. It is a strong compliment to the ads that only 40% of people trust the editorial more than the ads. However this number might be thrown off by the fact that many people are unaware of where the ads actually appear in the search results & what results are ads. (As noted above, most people voted that they thought that either search ads were only in the right column or that there weren't ads in the SERPs.)

Making Up for the Small Image Problem

One of the bigger issues with Google's current survey solution is that you are limited to rather small sized images. Such limitations do not harm asking a question like "what color does Google use for x" but they do make the search result a bit harder to see. To compensate for that problem we ran a separate survey on AYTM, where users were able to view a search result in full screen mode for 10 seconds & then they were asked 3 questions.

The purpose of the first question was to put a few seconds in between them seeing the image and them answering the second question. One other improvement that was made here (in addition to allowing users to see a larger sized search result image) was that we added an "I am not sure" answer to the questions. Below are the responses in table + graphic form, followed by the AYTM widget.

Where May Ads Appear on Google's Search Results Page?

Location Vote
in the right column 28.70%
top of the left column 6.20%
bottom of the left column 1.90%
middle of the left column 2.30%
search results do not have ads in them 6.80%
I am not sure 18.90%
right column & the top + bottom of the left column 35.20%

Did the Viewed Search Result Have Any Ads On It?

Answer Vote
I'm not sure 41.00%
no 12.40%
yes 46.60%

What Background Color Does Google Use to Denote Ads At the Top Left of Their Search Results?

Answer Vote
none, they are white 28.10%
blue 20.80%
purple 1%
I'm not sure 22.60%
pink 6.80%
yellow 20.70%

Even directly after viewing a search result with 3 ads in it, most users are uncertain of where ads may appear, what color the ads are, and if the search result even had any ads in it!

Users confusing the yellow background as white shortly after seeing it is anything but an accident:

In a RGB color space, hex #fef7e6 is composed of 99.6% red, 96.9% green and 90.2% blue. Whereas in a CMYK color space, it is composed of 0% cyan, 2.8% magenta, 9.4% yellow and 0.4% black. It has a hue angle of 42.5 degrees, a saturation of 92.3% and a lightness of 94.9%. #fef7e6 color hex could be obtained by blending #ffffff with #fdefcd. .

If you have an older monitor or a laptop which you are viewing at an angle these colors are nearly impossible to see.

Embed The AYTM Graph in Your Website

Here is the AYTM widget of the above 1,000 person survey, which you can embed in your website.

Embed Code:

Categories: 

Publ.Date : Sun, 15 Apr 2012 17:08:37 +0000

Content Locking Ads

Consumer Search Insights.

Google recently launched a consumer insights survey product, which quizes users for access to premium content.

How do users get access to these poll questions? Google locks premium content behind them, likeso:

Google has long stated that "cloaking is bad" and that it was deceptive & users didn't like it. Earlier this year Google also rolled out an algorithm to penalize sites that were too ad heavy:

We?ve heard complaints from users that if they click on a result and it?s difficult to find the actual content, they aren?t happy with the experience. Rather than scrolling down the page past a slew of ads, users want to see content right away. So sites that don?t have much content ?above-the-fold? can be affected by this change. If you click on a website and the part of the website you see first either doesn?t have a lot of visible content above-the-fold or dedicates a large fraction of the site?s initial screen real estate to ads, that?s not a very good user experience.

Also recall that the second version of the Panda update encouraged users to block sites & many programmers blocked Experts-exchange due to disliking their scroll cloaking. That in turn caused Experts-exchange to get hit & see a nose dive in traffic.

Between the above & seeing how implementation of this quiz technology works, I had to ask:
How do you feel about ads that lock content behind poll questions like this one?

ResponseVote
Hate them. A total waste of time 63.7% (+3.3 / -3.4)
I am indifferent30.8% (+3.3 / -3.1)
I love them. These are fun 5.5% (+2.5 / -1.7)

There isn't a huge split between men & women. Men hate them a bit more, but they also like them a bit more...they are just less indifferent.

Vote Men (811) Women (409)
Hate them. A total waste of time66.1% (+3.4 / -3.6)61.5% (+5.4 / -5.7)
I am indifferent27.2% (+3.4 / -3.2)34.2% (+5.6 / -5.2)
I love them. These are fun6.7% (+2.3 / -1.7)4.3% (+5.1 / -2.4)

Young people & old people tend to like such quizes more than people in the middle. My guess is this is because older people are a bit lonely & younger people do not value their time as much and presume it is more important that they voice their opinions on trivial matters. People just before their retirement (who have recently been hosed by the financial markets) tend not to like these polls as much & same with people in their mid 30s to mid 40s, who are likely short on time trying to balance career, family & finances.

Vote 18-24 year-olds (359) 25-34 year-olds (267) 35-44 year-olds (151) 45-54 year-olds (200) 55-64 year-olds (158) 65+ year-olds (83)
Hate them. A total waste of time62.1% (+4.9 / -5.2)62.6% (+6.0 / -6.4)69.4% (+6.9 / -7.9)64.5% (+6.5 / -7.1)68.3% (+6.3 / -7.1)62.3% (+10.2 / -11.4)
I am indifferent28.9% (+4.9 / -4.5)32.1% (+6.2 / -5.6)24.0% (+7.6 / -6.2)30.8% (+7.0 / -6.2)28.4% (+6.9 / -6.0)28.7% (+11.3 / -9.1)
I love them. These are fun8.9% (+3.4 / -2.5)5.3% (+3.7 / -2.2)6.6% (+5.3 / -3.0)4.7% (+3.7 / -2.1)3.3% (+4.4 / -1.9)9.0% (+9.7 / -4.9)

People out west tend to be more indifferent. Like, whatever man. This may or may not have something to do with California's marijuana laws. ;)

vote The US Midwest (280) The US Northeast (331) The US South (363) The US West (246)
Hate them. A total waste of time65.2% (+5.6 / -6.0)69.0% (+6.2 / -7.0)65.6% (+5.9 / -6.4)55.6% (+7.2 / -7.5)
I am indifferent29.7% (+5.9 / -5.3)25.6% (+6.8 / -5.8)28.7% (+6.2 / -5.5)38.7% (+7.4 / -6.9)
I love them. These are fun5.1% (+4.5 / -2.4)5.4% (+5.9 / -2.9)5.7% (+4.8 / -2.7)5.6% (+7.4 / -3.3)

Rural people tend to like such polls more than others. Perhaps it has to do with a greater longing for connection due to being more isolated?

voteUrban areas (608) Rural areas (117) Suburban areas (477)
Hate them. A total waste of time62.6% (+4.6 / -4.9)53.6% (+10.1 / -10.4)63.8% (+4.8 / -5.1)
I am indifferent32.2% (+4.8 / -4.4)37.5% (+10.4 / -9.3)29.1% (+5.0 / -4.6)
I love them. These are fun5.2% (+4.4 / -2.5)8.9% (+9.5 / -4.8)7.2% (+5.2 / -3.1)

There aren't any conclusive bits based on income. Wealthier people appear to be more indifferent, however the sampling error on that is huge due to the small sample size.

vote People earning $0-24K (151) People earning $25-49K (670) People earning $50-74K (303) People earning $75-99K (77) People earning $100-149K (20) People earning $150K+
Hate them. A total waste of time69.0% (+7.7 / -8.9)62.1% (+4.4 / -4.6)69.7% (+5.5 / -6.1)69.7% (+9.1 / -10.9)53.8% (+19.3 / -20.5)Insufficient data
I am indifferent26.0% (+8.5 / -7.0)32.6% (+4.6 / -4.3)23.6% (+5.8 / -5.0)26.0% (+11.1 / -8.7)41.7% (+20.6 / -18.1)Insufficient data
I love them. These are fun5.0% (+6.8 / -3.0)5.3% (+4.0 / -2.4)6.7% (+5.7 / -3.2)4.3% (+11.8 / -3.3)4.4% (+27.1 / -4.0)Insufficient data

So, ultimately, Google was right that users hate excessive ads & cloaking. But the one thing users hate more than either of those is paying for content. ;)

Some of the traditional publishing businesses are dying on the vine & this is certainly a great experiment to try to generate incremental revenues.

...but...

How does Google's definition of cloaking square with the above? If publishers (or a competing ad network) do the same thing without Google, would it be considered spam?

Categories: 

Publ.Date : Tue, 10 Apr 2012 09:53:51 +0000

The Google Penguin Update: Over-Optimization, Webspam, & High Quality Empty Content Pages

Huge Update

Google recently launched their webspam Penguin update. While they claim it only impacted about 3.1% of search queries, the 3.1% it impacted were largely in the "commercial transactional keywords worth a lot of money" category.

Based on the number of complaints online about it (there is even a petition!) this is likely every bit as large as Panda or the Florida update. A friend also mentioned that shortly after the update WickedFire & TrafficPlanet both had sluggish servers, yet another indication of the impact of the update.

Spam vs OOP

Originally leading up to the update, the update was sold as being about over-optimization. However when it was launched it was given no pet name, but rather given the name of the webspam update. Thus anyone who complained about the update was by definition a spammer.

A day after declaring that the name didn't have any name Google changed positions and called the update the Penguin update.

Why the quick turn around on the naming?

If you smoke a bunch of webmasters & then label them all as spammers, of course they are going to express outrage and look for the edge cases that make you look bad & promote those. One of the first ones out of the gate on that front was a literally blank blogspot blog that was ranking #1 for make money online.

As I joked with Eli, if it is blank then they couldn't have done anything wrong, right? :D

Another site that got nailed by the update was Viagra.com. It has since been fixed, but it is pretty hard for Google to state that the sites that got hit are spam, blend the search ads into the results so much that users can't tell them apart & force Pfizer to buy their own brand to rank. If that condition didn't get fixed quickly I am pretty certain it would lead to lawsuits.

Google also put out a form to collect feedback about the update. They only ever do that if they know they went too far and need to refine it. Or, put another way, if this was the Penguin update then this is GoogleBot:

So Worried About Manipulation That They Manipulate Themselves

When I was a kid I used to collect baseball cards. As the price of pictures from sites like iStockphoto have gone up I recently bought a few cards on eBay (in part for nostalgia & in part to have pictures for some of our blog posts). Yesterday I searched for baseball card holders for mini-cards & in the first page of search results was:

  • a big ecommerce site where the review on that product stated that the retail described the quantity as being 10x what you actually get (the same site had other better pages)
  • a user-driven aggregator site with a thin affiliate post made years ago & attributed to a site that no longer exists
  • a Facebook note that was auto-generated from a feed
  • an old blogspot splog
  • a broader tag page for a social site
  • a Yahoo! Shopping page that was completely empty


That blank Yahoo! Shopping page is also what showed up in Google's cache too. So I am not claiming that they were spamming Google in any way, rather that Google just has bad algorithms when they rank literally blank pages simply because they are on an authoritative domain name.

The SERPs lacked expert blogs, forum discussions, & niche retailers. In short, too much emphasis on domain authority yet again.

Part of the idea of the web was that it could connect supply and demand directly, but an excessive focus on domain authority leads users to have to go through another set of arbitragers. Efforts to squeeze out micro-parasites has led to the creation of macro-parasites (and micro-parasites that ride on the macro-parasite platforms).

SEO-based Business Models

Now more than ever SEO requires threading the needle: being sufficiently aggressive to see results, but not so aggressive that you get clipped for it (and hopefully building enough protection that makes it harder for others to clip you). That requires a tighter integration of the end to end process (tying efforts into analytics & analytics back into efforts) & a willing to view SEO through a broader marketing lens & throwing up a number of hail marry passes that likely won't on their own back out but will give you a lower risk profile when combined with your other stuff.

And your business model is probably far more important than your SEO skill level is. Imagine running a consulting company for a lot of small business customers for a few hundred Dollars a month each, based on stable rankings & then dealing with a tumultuous update that hits a number of them at the same time. And then they see an older (abandoned even) competing site of lower quality with fewer links ranking and they think you are selling them a bag of smoke. These sorts of updates harm the ability to do SEO consulting for anyone who isn't consulting the big brands. Yes many people made it through this update unscathed, but how many of these sorts of updates can one manage to slide through before eventually getting clipped?

The Unknowable Future

As search evolves, invariably anyone who is doing well in the ecosystem will at some point face setbacks. Those may happen due to an algorithm update or an interface change where Google inserts itself in your market. If you never get hit, it means you were only operating at a fraction of your potential. If you consistently get hit, you might be aiming too low. Many trends can be predicted, but the future is unknowable, so set up a safety cushion when things are going well.

This year Google has moved faster than any year in their history (massive link warnings, massive link penalties, tighter integration of Panda & now Penguin) & the rate of change is only accelerating. Go back about 125 years and a candle wick adjuster was cutting edge technology marketed as brand spanking new:

Blekko has a decently competitive search service which they manage to run for only a few million a year. As computers get cheaper & Google collects more data think of all the different data points they will be able to layer into their relevancy algorithms. In some markets Chrome has more marketshare than Internet Explorer does & Android is another deep data source. And they can know what user data to trust most by tracking things like if they have a credit card or phone verified on file & how often they use various services like Gmail or YouTube. Google+ is just icing on the cake.

At the same time, they need to improve. As the search algorithms get better, so do the business models that exploit them:

I asked Kristian Hammond what percentage of news would be written by computers in 15 years. ?More than 90 percent.?

There will be many more casualties in that war.

Categories: 

Publ.Date : Fri, 27 Apr 2012 19:21:06 +0000

General Consumer Awareness of SEM & SEO

Consumer Search Insights.

Which of the following have you heard of?

More people have heard of paid search / AdWords than have SEO / link building. One of the big issues with this question is that since it had numerous check boxes it had a lower response rate (roughly 10% vs an average of closer to 16% to 18%) & took longer for the answers to come in. In the future I can see Google adding quality score styled factors to quizes where pricing is in part based on response rate & they charge premiums for quicker responses. Anyhow, on to the results...

VoteAll (1501) 
Pay Per Click45.8% (+2.5 / -2.5)
AdWords32.7% (+2.4 / -2.3)
SEO21.3% (+2.1 / -2.0)
Link Building15.9% (+1.9 / -1.8)
Ad Retargeting14.9% (+1.9 / -1.7)

Men tend to have slightly greater awareness of SEO than women. That sort of makes sense given that most SEO conferences are heavily dominated by male attendees.

Vote Men (755)  Women (543)  Gender unknown (203) 
Pay Per Click45.2% (+3.6 / -3.5)45.7% (+4.2 / -4.1)48.3% (+6.8 / -6.8)
AdWords33.4% (+3.4 / -3.3)32.2% (+4.0 / -3.8)31.5% (+6.7 / -6.0)
SEO24.8% (+3.2 / -2.9)18.6% (+3.5 / -3.0)15.3% (+5.6 / -4.3)
Link Building18.9% (+2.9 / -2.6)12.2% (+3.0 / -2.5)14.3% (+5.5 / -4.2)
Ad Retargeting16.4% (+2.8 / -2.5)13.1% (+3.1 / -2.6)13.8% (+5.4 / -4.1)

People in the 25 to 34 age range tend to be more aware of these terms than other age groups.

Vote 18-24 year-olds (229)  25-34 year-olds (316)  35-44 year-olds (162)  45-54 year-olds (227)  55-64 year-olds (182)  65+ year-olds (99) 
Pay Per Click30.1% (+6.2 / -5.6)50.3% (+5.5 / -5.5)48.8% (+7.6 / -7.6)44.9% (+6.5 / -6.3)51.1% (+7.2 / -7.2)51.5% (+9.6 / -9.7)
AdWords37.1% (+6.4 / -6.0)40.5% (+5.5 / -5.3)32.7% (+7.6 / -6.8)33.0% (+6.4 / -5.8)22.0% (+6.6 / -5.4)20.2% (+9.0 / -6.7)
SEO21.4% (+5.8 / -4.8)32.6% (+5.4 / -4.9)29.6% (+7.4 / -6.5)14.1% (+5.1 / -3.9)13.2% (+5.7 / -4.2)18.2% (+8.7 / -6.4)
Link Building17.0% (+5.4 / -4.3)17.4% (+4.6 / -3.8)16.0% (+6.4 / -4.9)15.9% (+5.3 / -4.2)15.4% (+6.0 / -4.5)12.1% (+7.9 / -5.0)
Ad Retargeting12.2% (+4.9 / -3.6)16.1% (+4.5 / -3.6)17.3% (+6.6 / -5.0)18.9% (+5.6 / -4.6)11.0% (+5.4 / -3.8)16.2% (+8.5 / -6.0)

The map is sort of all over the map...there are no easily definable regional patterns.

Vote The US Midwest (320)  The US Northeast (415)  The US South (432)  The US West (316) 
Pay Per Click43.8% (+5.5 / -5.3)47.5% (+4.8 / -4.8)43.1% (+4.7 / -4.6)48.7% (+5.5 / -5.5)
AdWords33.1% (+5.3 / -4.9)30.6% (+4.6 / -4.2)33.1% (+4.6 / -4.3)34.5% (+5.4 / -5.0)
SEO18.1% (+4.6 / -3.8)24.3% (+4.4 / -3.9)19.2% (+4.0 / -3.4)22.2% (+4.9 / -4.2)
Link Building15.3% (+4.4 / -3.5)13.5% (+3.6 / -3.0)18.5% (+3.9 / -3.4)16.1% (+4.5 / -3.6)
Ad Retargeting13.8% (+4.2 / -3.3)14.2% (+3.7 / -3.0)17.1% (+3.8 / -3.3)13.6% (+4.2 / -3.3)

People in urban areas tend to be more aware of SEM terms than rural people are. This is not particularly surprising since in smaller towns word of mouth and word around the town goes a long way (I used to live in a town of 1200 people) and in cities there is a lot more options than any one person can try & there is far greater noise/competition in the marketplace, both from a consumer and business perspective.

The "unknown" density category only had 32 total responses, so that is just noise.

Vote Urban areas (793)  Rural areas (113)  Suburban areas (563)  Urban Density unknown (32) 
Pay Per Click45.4% (+3.5 / -3.4)38.9% (+9.2 / -8.5)47.8% (+4.1 / -4.1)43.8% (+16.9 / -15.6)
AdWords35.6% (+3.4 / -3.3)27.4% (+8.9 / -7.4)29.3% (+3.9 / -3.6)40.6% (+17.1 / -15.1)
SEO24.7% (+3.1 / -2.9)15.9% (+7.8 / -5.6)16.9% (+3.3 / -2.9)31.2% (+17.3 / -13.3)
Link Building15.5% (+2.7 / -2.4)17.7% (+8.1 / -5.9)16.2% (+3.3 / -2.8)12.5% (+15.6 / -7.5)
Ad Retargeting14.6% (+2.6 / -2.3)19.5% (+8.3 / -6.2)13.3% (+3.1 / -2.6)31.2% (+17.3 / -13.3)

There are not many clear patterns among income (that surprises me as I would have thought there was a strong correlation). However, once again, the data is skewed to exclude most people with higher incomes, as there was only 1 response at > $150,000 / year.

Here is the opening chart, followed by the same chart

Vote People earning $0-24K (178)  People earning $25-49K (828)  People earning $50-74K (371)  People earning $75-99K (88)  People earning $100-149K (24)  People earning $150K+ (1)  Income unknown (11) 
Pay Per Click43.3% (+7.3 / -7.1)44.2% (+3.4 / -3.3)48.8% (+5.1 / -5.0)52.3% (+10.1 / -10.3)50.0% (+18.6 / -18.6)0.0% (+79.3 / -0.0)45.5% (+26.5 / -24.2)
AdWords34.3% (+7.2 / -6.6)31.9% (+3.3 / -3.1)35.0% (+5.0 / -4.7)28.4% (+10.2 / -8.4)20.8% (+19.6 / -11.6)100.0% (+0.0 / -79.3)45.5% (+26.5 / -24.2)
SEO21.9% (+6.6 / -5.4)20.4% (+2.9 / -2.6)23.7% (+4.6 / -4.0)13.6% (+8.7 / -5.7)29.2% (+20.0 / -14.3)0.0% (+79.3 / -0.0)36.4% (+28.3 / -21.2)
Link Building19.1% (+6.4 / -5.1)16.3% (+2.7 / -2.4)14.6% (+4.0 / -3.2)12.5% (+8.5 / -5.4)12.5% (+18.5 / -8.2)0.0% (+79.3 / -0.0)9.1% (+28.6 / -7.5)
Ad Retargeting13.5% (+5.8 / -4.3)14.1% (+2.5 / -2.2)17.0% (+4.2 / -3.5)12.5% (+8.5 / -5.4)20.8% (+19.6 / -11.6)0.0% (+79.3 / -0.0)27.3% (+29.3 / -17.5)

Here is the chart again with those last 2 columns lopped off

Vote People earning $0-24K (178)  People earning $25-49K (828)  People earning $50-74K (371)  People earning $75-99K (88)  People earning $100-149K (24) 
Pay Per Click43.3% (+7.3 / -7.1)44.2% (+3.4 / -3.3)48.8% (+5.1 / -5.0)52.3% (+10.1 / -10.3)50.0% (+18.6 / -18.6)
AdWords34.3% (+7.2 / -6.6)31.9% (+3.3 / -3.1)35.0% (+5.0 / -4.7)28.4% (+10.2 / -8.4)20.8% (+19.6 / -11.6)
SEO21.9% (+6.6 / -5.4)20.4% (+2.9 / -2.6)23.7% (+4.6 / -4.0)13.6% (+8.7 / -5.7)29.2% (+20.0 / -14.3)
Link Building19.1% (+6.4 / -5.1)16.3% (+2.7 / -2.4)14.6% (+4.0 / -3.2)12.5% (+8.5 / -5.4)12.5% (+18.5 / -8.2)
Ad Retargeting13.5% (+5.8 / -4.3)14.1% (+2.5 / -2.2)17.0% (+4.2 / -3.5)12.5% (+8.5 / -5.4)20.8% (+19.6 / -11.6)
Categories: 

Publ.Date : Wed, 11 Apr 2012 17:47:39 +0000

How Did You Choose Your Primary Search Engine?

Consumer Search Insights.

When you search, how did you pick your primary search engine?

Most people use the search engine which they believe has the best relevancy, whatever their computer came with, or what a friend recommended.

Vote All (1190) 
it has superior relevancy30.4% (+3.0 / -2.9)
the computer had a default selected26.8% (+2.9 / -2.7)
a friend told me about it23.1% (+2.9 / -2.7)
I saw it on a TV ad10.3% (+2.3 / -1.9)
it came bundled with software9.5% (+2.3 / -1.9)

Men are more inclined to believe in superior relevancy, whereas women are more likely to use the default or what a friend recommends

Vote Men (621)  Women (569) 
it has superior relevancy35.4% (+4.2 / -3.9)25.5% (+4.4 / -4.0)
the computer had a default selected21.8% (+3.7 / -3.3)31.5% (+4.6 / -4.3)
a friend told me about it21.3% (+3.7 / -3.3)24.8% (+4.5 / -4.0)
I saw it on a TV ad11.9% (+3.1 / -2.5)8.8% (+3.5 / -2.6)
it came bundled with software9.7% (+2.9 / -2.3)9.3% (+3.8 / -2.8)

The youngest age group is easiest to influence with advertising or buying the default placement. 25 to 34 is more concerned about relevancy & older people are more likely to have it bundled with software than younger people are.

Vote 18-24 year-olds (289)  25-34 year-olds (309)  35-44 year-olds (151)  45-54 year-olds (186)  55-64 year-olds (167)  65+ year-olds (88) 
it has superior relevancy30.1% (+5.5 / -5.0)36.9% (+5.9 / -5.5)32.4% (+7.8 / -6.9)28.2% (+7.0 / -6.1)27.6% (+7.7 / -6.6)28.0% (+10.8 / -8.7)
the computer had a default selected29.0% (+5.5 / -4.9)23.8% (+5.4 / -4.7)27.6% (+7.6 / -6.5)24.2% (+6.8 / -5.7)26.0% (+7.6 / -6.4)26.1% (+11.3 / -8.8)
a friend told me about it20.7% (+5.0 / -4.3)21.1% (+5.5 / -4.6)23.8% (+7.7 / -6.3)24.8% (+7.0 / -5.9)25.0% (+7.4 / -6.2)24.6% (+11.4 / -8.7)
I saw it on a TV ad14.2% (+4.5 / -3.6)10.8% (+4.2 / -3.1)10.5% (+6.0 / -4.0)12.8% (+5.7 / -4.1)8.3% (+5.5 / -3.4)3.1% (+10.7 / -2.5)
it came bundled with software6.0% (+3.4 / -2.2)7.5% (+3.9 / -2.6)5.8% (+5.4 / -2.9)10.0% (+5.3 / -3.6)13.1% (+5.8 / -4.2)18.2% (+10.6 / -7.3)

People out west tend to be more concerned with / driven by perceived relevancy. People in the midwest rely more on word of mouth. People in the south and north east are more likely to use the default.

Vote The US Midwest (236)  The US Northeast (317)  The US South (369)  The US West (268) 
it has superior relevancy24.4% (+6.8 / -5.7)29.8% (+5.9 / -5.3)29.6% (+5.3 / -4.8)37.2% (+6.6 / -6.2)
the computer had a default selected27.3% (+6.7 / -5.8)29.3% (+6.0 / -5.3)29.8% (+5.5 / -5.0)19.8% (+5.6 / -4.7)
a friend told me about it25.6% (+6.9 / -5.9)18.4% (+5.4 / -4.4)22.6% (+5.3 / -4.5)25.0% (+6.1 / -5.3)
I saw it on a TV ad11.5% (+5.8 / -4.0)12.6% (+4.6 / -3.5)9.8% (+4.4 / -3.1)8.2% (+4.6 / -3.0)
it came bundled with software11.2% (+6.1 / -4.1)9.9% (+4.5 / -3.2)8.1% (+4.3 / -2.9)9.7% (+5.1 / -3.5)

Here is data by population density.

Vote Urban areas (612)  Rural areas (107)  Suburban areas (445) 
it has superior relevancy29.9% (+4.2 / -3.9)27.8% (+9.9 / -8.1)30.4% (+5.3 / -4.8)
the computer had a default selected27.2% (+4.4 / -4.0)27.7% (+9.5 / -7.9)26.5% (+5.1 / -4.5)
a friend told me about it23.1% (+4.3 / -3.8)25.1% (+9.6 / -7.6)23.2% (+4.8 / -4.2)
I saw it on a TV ad10.4% (+3.8 / -2.9)8.7% (+8.6 / -4.5)10.5% (+4.6 / -3.3)
it came bundled with software9.4% (+4.0 / -2.9)10.6% (+8.8 / -5.1)9.3% (+4.5 / -3.1)

There doesn't appear to be any obvious correlations with age.

Vote People earning $0-24K (133)  People earning $25-49K (658)  People earning $50-74K (315)  People earning $75-99K (68)  People earning $100-149K (18) 
it has superior relevancy32.8% (+9.1 / -7.9)29.8% (+4.2 / -3.9)30.9% (+6.5 / -5.8)27.7% (+11.9 / -9.4)32.6% (+21.2 / -15.9)
the computer had a default selected21.7% (+8.6 / -6.7)29.0% (+4.3 / -4.0)22.1% (+6.0 / -5.0)30.7% (+12.4 / -10.1)20.9% (+22.5 / -12.6)
a friend told me about it23.5% (+9.0 / -7.1)24.5% (+4.1 / -3.7)20.1% (+6.0 / -4.9)17.2% (+12.0 / -7.7)13.9% (+23.4 / -9.7)
I saw it on a TV ad11.8% (+7.3 / -4.7)8.4% (+3.5 / -2.5)15.6% (+6.0 / -4.5)4.2% (+13.7 / -3.3)25.6% (+22.1 / -14.1)
it came bundled with software10.2% (+7.7 / -4.6)8.3% (+3.3 / -2.4)11.4% (+5.5 / -3.9)20.2% (+12.2 / -8.4)7.0% (+27.3 / -5.9)
Categories: 

Publ.Date : Sun, 15 Apr 2012 16:24:58 +0000

 


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